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Fabric + Pendo

From implementation and platform configuration to adoption strategy and analytics, we help organizations align Pendo to their business goals and turn product data into action.

Product Expertise Meets Pendo Expertise

Fabric combines product strategy, UX/UI, CX, and analytics expertise to help organizations get more value from Pendo.

We help teams stand up and optimize the platform, uncover actionable insights, improve adoption, and better understand users. We also build the dashboards, reporting, and governance needed to communicate product performance, feature investments, and business impact to stakeholders and leadership.

Product Analytics

Understand how users interact with your applications, identify friction points, and uncover opportunities to improve engagement, adoption, and business performance.

Pendo Predict

Leverage AI-powered predictive analytics to identify churn risk, adoption barriers, expansion opportunities, and emerging user behavior trends before they impact business outcomes.

Agent Analytics

Measure and optimize how AI agents and copilots are being used across digital experiences. Understand adoption, effectiveness, user engagement, and business impact to maximize the value of agentic investments.

Digital Adoption Programs

Increase utilization of products, platforms, and new features through targeted adoption strategies that drive measurable behavior change.

Product-Led Growth

Use behavioral insights to identify expansion opportunities, improve retention, and create product experiences that fuel sustainable growth.

User Feedback & Voice of Customer

Capture feedback directly within the product experience and combine it with usage data to prioritize improvements that matter most.

Tech Integrations & Data Activation

Connect Pendo with CRM, customer success, support, analytics, and data platforms to create a complete view of the user journey and enable action across systems.

Pendo Services

Agent Analytics Configuration

Dashboard & Reporting Development

Data Analysis & Insights

Governance & Operating Model Design

In-App Guides & Walkthroughs

Ongoing Managed Services

Pendo Predict Enablement

Pendo Strategy & Roadmapping

Platform Optimization & Clean Ups

Tagging & Data Architecture

Technical Implementation

Training & Enablement

User Segmentation & Journey Analysis

Signature Offerings

Whether you're launching Pendo, optimizing an existing implementation, or extending your internal team, we deliver practical expertise, measurable outcomes, and faster time-to-value.

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Pendo Launch Accelerator

Accelerate time-to-value through implementation, configuration, and adoption planning. We help teams establish a strong Pendo foundation while delivering early insights and quick wins that build momentum.

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SXM Assessment

Evaluate the maturity of your product, customer, and digital experience capabilities to identify gaps in analytics, adoption, governance, and experience management, and build a roadmap for maximizing the value of your Pendo investment.

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Staff Augmentation

Extend your team with experienced Pendo strategists, architects, and technical experts.

Other Partners

Our expertise extends across a carefully curated ecosystem of leading experience, AI, and data platforms, helping organizations choose the right technology for every challenge.

Qualtrics company logo.
Design, implement, and optimize enterprise experience management programs that connect customer, employee, and operational insights to measurable business action through the full power of the Qualtrics platform. 
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Sprig company logo.
Build continuous customer research and feedback programs that enable faster product decisions, reduce risk, and create a scalable foundation for customer-driven innovation. 
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